GoFundMe Help Center/Common Questions

Where is my page?

Greg
posted this on December 10, 2012 12:40 PM

While your GoFundMe page will be live and ready to accept donations immediately, your page must be manually approved by the GoFundMe Team prior to appearing in our public search directory. 

To help protect donors and to prevent any misuse, GoFundMe requires that you meet the following criteria before being listed in the Search Directory. NOTE: Pages that don't meet these criteria WILL remain live & fully functioning, but will not be publicly listed on gofundme.com 

a) Valid and authentic Facebook account must be connected to your GoFundMe page. Facebook accounts that seem to be purposely anonymous will not be accepted (ie, no photo or unusually low amount of friends). Please note that you will only be able to connect a personal Facebook account to your page; you cannot connect a group, fan, or business page. 

TIP: You can 'refresh' your Facebook info at any time by visiting 'My Account' and clicking the 'Refresh My Facebook Info' link. 

b) Your page must include a photo or video. However certain photos will NOT be approved. 

  • Blood, gore, graphic injuries, or any other type of unsettling material.

  • Logos, graphics and clipart.

  • Low quality images that are too blurry, contain too much text, collages, or are not related to your campaign.

  • Invalid Facebook account or Facebook photo.

c) Your page must have raised at least $100 in online donations. Offline donations do not count towards this requirement. 

d) Ensure your page is eligible to be listed in the Search Directory. To ensure your page is set to display publicly on GoFundMe, please follow the steps below: 

    1. Sign In to GoFundMe: http://www.gofundme.com/sign-in/ 
    2. Click the 'Edit' tab. 
    3. Click the 'Settings' item in the left menu. 
    4. Locate the 'Show in Search' row and click 'Yes'. 
    5. Click the 'Save' button. 

Your page will be manually reviewed by a member of the GoFundMe Team. Since your page is not made available for review until the above criteria is met, it may take up to 12 hours for your page to get approved.

 

 Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed

Andy

 
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