You’ll have a couple of options when you’re done raising funds: you can either delete the fundraiser or turn incoming donations off. We'll explain each option below.
If you'd like to return funds to your donors, please read this article about issuing refunds.
Delete your fundraiser
If you go with this option, posting a final update is a great way to let your supporters know that you're closing it for good. Please bear the following points in mind:
- The fundraiser will still show up on your dashboard as “Deleted", but you won’t be able to access the fundraiser at all. A summary version of your fundraiser will still be publicly visible.
- Only an organiser can delete a fundraiser through their account. If you’re the beneficiary or a team member, please contact the organiser to delete it.
- Deleting your fundraiser won’t automatically refund your donors. As long as your bank transfer information has been verified, deleting your fundraiser won’t have any effect on your outgoing transfers.
Follow these steps to delete your fundraiser from inside your GoFundMe account:
- Select “Edit” next to your fundraiser title (on a mobile device simply select “Edit” from the bottom menu).
- Select "Settings" and click “Delete fundraiser”
- Review the important reminders, then check the confirmation box
- Select "Delete fundraiser"
If you'd like to remove the summary version of your fundraiser as well, click the "Get Help" button to contact our team.
Turn off donations but keep the fundraiser active
This option will allow you to turn off incoming donations, but the fundraiser will still be visible to the public and you’ll be able to access it.
We strongly recommend this option as it enables you to continue posting updates, leaves a record for future reference and helps inspire others. Being able to look back at a successful fundraiser reminds supporters of the special part they played in making positive change happen.Follow these steps to turn off donations from within your GoFundMe account:
- Select “Edit” next to your fundraiser title (on a mobile device, simply select “Edit” from the bottom menu)
- Select "Settings"
- Uncheck or toggle off “Allow my fundraiser to accept donations”
- Select “Publish changes”