Keep your funds safe
The GoFundMe Beneficiary Guarantee
We’re here to help. GoFundMe protects you—and any funds raised for you. We’ve got you covered in the rare case that funds raised for...
A parent’s guide to GoFundMe
We have seen many inspiring fundraisers organized by kids and teens on GoFundMe for causes that they are passionate about, but there...
Recognizing common online fraud schemes and suspicious emails
Most fundraisers are started with good intentions, but we want to help you recognize and report common online schemes so that you ca...
If you have received a suspicious message about your GoFundMe, please do not respond; instead, forward it to firstname.lastname@example.org, wri...
The GoFundMe Giving Guarantee
GoFundMe protects your donation. We guarantee you a full refund in the unlikely event that something isn’t right. Misuse of funds ...
Unauthorised charge on your card
Our Payment Review team is working around the clock to prevent the unauthorised use of cards on GoFundMe. Donations made to GoFundMe...
Determining if a fundraiser is trustworthy
With over $15 billion raised from more than >200 million donations, GoFundMe offers users a dependable platform for fundraising. Ou...
Recognizing and managing potentially unauthorized donations
When a GoFundMe fundraiser gets support and has been shared to potential donors across the globe, amazing things happen. With that o...
- The GoFundMe Beneficiary Guarantee
We're here for you
Still need help? Just click the button below. We’ll provide you with personalized support and connect you with one of our Customer Care agents if needed.