We want to make sure that funds get to the right bank account securely and sometimes we need additional information. Rest assured, you can still receive donations while we collect and review your information, so please continue to share your fundraiser as much as you want to.
The first step is to set up your bank transfers or add a beneficiary. This process often provides us with the information we need to review, so please set them up as soon as you can. We may have also emailed the organiser with more specific requests. If you've received an email, please reply with the requested information.
Alternatively, you can fill in this form to share information with our team. We aren’t able to allow any fundraisers that violate our Terms of Service.