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Turning comments off

Donors can leave words of encouragement with their donations and these will be displayed publicly on your fundraiser page. Although you can't reply to these comments, you can send a message directly to donors by using the thank you note function.

If you would prefer not to allow donors to leave comments, you can disable them by following the steps below.

  1. Select "Edit and Settings" within your fundraiser dashboard (or if you're on a mobile device, simply choose "Edit" from the bottom menu bar)
  2. Scroll down to "Fundraiser Settings" at the bottom  
  3. Untick the box or toggle off the option to "Allow donors to leave comments on my fundraiser" 

NB: If someone is leaving harassing comments on your fundraiser, we recommend turning off the commenting feature and then clicking "Get Help" on this page to notify our team.

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