Manage donations
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Refunding your donors
If you decide that you no longer need the funds that you’ve raised and you haven’t withdrawn them yet, you will be able to refund yo...
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GoFundMe accounts created before 2018
If you created a GoFundMe account before 2018 and have not created any new fundraisers since then, you may still be connected to ou...
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Thanking donors
Fast traslate Icon translate We all go through times when we may need some extra help from our commu...
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Hiding donor names
If you receive a request from your donors for their name to be hidden on your fundraiser, you can make their donation anonymous. ...
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Contacting donors
We understand that as an organizer, you may want to contact your donors. However, to comply with data protection regulations, it is...
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Receiving donations outside GoFundMe
If someone gives you a donation outside GoFundMe or you would like to record your own contribution, you can add it as an offline don...
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Handling Chargebacks
A chargeback happens when a donor contacts their credit card issuer to dispute the donation. Their bank or card issuer will immedia...
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Refunding your donors
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