Keep your funds safe
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The GoFundMe Beneficiary Guarantee
We’re here to help. GoFundMe protects you – and any funds raised for you. We’ve got you covered in the unlikely event that funds rai...
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A parent’s guide to GoFundMe
We have seen many inspiring fundraisers organised by children and teenagers on GoFundMe for causes that they are passionate about, b...
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Recognising common online fraud schemes and suspicious emails
Most fundraisers are started with good intentions, but we want to help you recognise and report common online schemes so that you ca...
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Account security
If you have received a suspicious message about your GoFundMe, please do not respond; instead, forward it to abuse@gofundme.com, wri...
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The GoFundMe Guarantee
GoFundMe is dedicated to protecting donations from misuse, which is why we created the GoFundMe Guarantee.* Along with state-of-the...
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Unauthorised charge on your card
Our Payment Review team is working around the clock to prevent the unauthorised use of cards on GoFundMe. Donations made to GoFundMe...
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Determining if a fundraiser is trustworthy
With over $15 billion raised from more than >200 million donations, GoFundMe offers users a dependable platform for fundraising. Ou...
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Recognising and managing potentially unauthorised donations
When a GoFundMe fundraiser gets support and has been shared with potential donors across the globe, amazing things happen. With that...
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The GoFundMe Beneficiary Guarantee
We're here for you
Still need help? Just click the button below. We’ll provide you with personalised support and connect you with one of our Customer Care agents if needed.