Stripe is the payment partner that GoFundMe uses for selected European countries. These accounts have a few important differences to be aware of when managing your withdrawals.
You will have a Stripe account if you are located in one of the following countries:
Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Portugal, Sweden and Switzerland
NB: Some fundraisers created in Canada on or after 29 May 2020 are connected to Stripe, but these accounts have a few different features. For more information about Canadian Stripe accounts, please look at these articles instead of continuing here:
How to withdraw on Stripe
- Activate your Stripe account in one of the following ways:
- Select the "Withdraw" icon on your GoFundMe dashboard
Follow the instructions in the activation email sent from Stripe
- If you cannot find the email, sign in to your GoFundMe account then click here to activate your Stripe account. Please click here if you've forgotten your Stripe password.
NB: Make sure that you activate your Stripe account as soon as possible. If you don't activate it within 7 days of your first donation, your fundraiser will stop accepting new donations and after 21 days, all donations to your fundraiser will be refunded.
2. Add a bank account:
- If the funds are for you, you can add your own bank details
- If the funds are for someone else, you can add their bank details
NB: Once you've added a bank account to Stripe, all future fundraisers created with the same GoFundMe email will be tied to this account.
Once your bank details have been verified, funds will automatically be sent on a rolling 7-day basis. For example, a donation received on Monday would be deposited in your bank account the following Monday.
How to change your bank account on Stripe
Once you've activated your Stripe account and added your bank details, you can follow these steps to change your bank account:
- Sign in to your Stripe account
- On the left-hand menu bar, select "Balance" and then "Settings"
- Select "Edit"
- Enter the new bank account details in the fields shown
- Choose "Update Bank Account" to save
- To close the window, select "Done" in the bottom right-hand corner
To find out more about Stripe and how it works with GoFundMe, read their GoFundMe FAQ here.