Ending your fundraiser
When you've finished raising funds, you have a couple of options to end your fundraiser:
If you'd like to return funds to your donors, please read this article about issuing refunds.
Delete your fundraiser
Please bear in mind the following points:
- Posting a final update is a great way to let your supporters know you're closing your fundraiser.
- The fundraiser will still exist in your account under the “Deleted" tab, but you won’t be able to access it at all. A summary version of your fundraiser will still be publicly visible.
- If you would like your fundraiser removed from public search engines, please contact our team.
- Only an organiser can delete a fundraiser through their account. If you’re the beneficiary or a team member, please contact the organiser to delete it.
- Deleting your fundraiser won’t automatically refund your donors. As long as your bank transfer information has been verified, deleting your fundraiser won’t have an effect on your outgoing transfers.
Follow these steps to delete your fundraiser from inside your GoFundMe account:
- Select "Edit" beneath your fundraiser title (On a mobile device, simply select "Edit" from the bottom menu.)
- Select "Settings" and click "Delete fundraiser"
- Tick the confirmation box
- Select "Delete fundraiser"
If you'd like to remove the summary version of your fundraiser as well, click the "Contact Us" button to contact our team.
Turn off donations but keep the fundraiser active
This option allows you to turn off incoming donations and the fundraiser will still be visible to the public and you’ll be able to access it.
We strongly recommend this option as it enables you to continue posting updates, leaves a record for future reference and helps inspire others. Being able to look back at a successful fundraiser reminds supporters of the special part they played in making positive change happen.
Follow these steps to turn off donations from inside your GoFundMe account:
- Select "Edit" below your fundraiser title (On a mobile device, simply select "Edit" from the bottom menu.)
- Select "Settings"
- Untick or toggle off "Allow my fundraiser to accept donations"
- Select "Publish changes"
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Still need help? We’ll connect you with one of our Customer Care specialists to provide you with personalised support.
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