GoFundMe is dedicated to empowering people to help others and the vast majority of fundraisers on our platform are safe and legitimate. In the rare event that someone creates a fundraiser with the intention to mislead donors, our team takes swift action.
Among other things, we rely on community reports for information. In most instances, we will not share any information reported to us with the organiser or beneficiary. Your help in keeping our platform safe is greatly appreciated.
If you are (1) a donor who feels misled by a fundraiser or (2) a beneficiary who is owed some or all of a fundraiser’s donations, please click here to see if you qualify for the GoFundMe Guarantee.
If you need assistance with your GoFundMe account, please visit our help centre.
GoFundMe cooperates with law enforcement authorities and provides them with any information needed in an investigation. If you are a member of law enforcement wanting to contact our team, please visit our Legal Contact Info page.