Request a refund

You're making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness – by protecting your donation. If you're a donor and would like a refund for a donation, voluntary contribution or believe there has been an unauthorised charge, our team can help. 

Please click 'Contact us' if you’d like us to refund a donation or tip you've recently made to a GoFundMe fundraiser. 

If you'd like to know more about how GoFundMe protects your donations, you can learn about our GoFundMe Giving Guarantee here.

Has someone raised money for you? 

GoFundMe protects you—and any fundraiser for you on our platform. Learn how we keep fundraiser beneficiaries safe.