You will need to verify two things in order to receive your funds successfully on GoFundMe.
1. Your identity.
To do this, you will need to fill out your personal details such as name, address, phone number, tax ID and date of birth (must be at least 18 years of age). If this information cannot be automatically verified, then there is a chance that you will need to provide a copy of your government issued photo ID. All of the following are acceptable forms of ID:
- Valid Passports
- US Driver's Licenses
- UK Driver's License Photo ID
- EU National ID Card
2. Your banking information. You will need to use a bank account in your name that is located in the country in which you signed up.
You will be able to fill out your bank information from within your account. Keep in mind, if there are any issues verifying your bank account, our payment processor may require a bank statement or void cheque to confirm that the information is correct. This will help protect you against missing withdrawals.
Final tip: If you do have to upload any of the above documentation, it will take our payment partner up to 1 business day to review and approve the information. This can extend the time it takes for you to receive your funds, so it is important to plan around that.
Note that bank deposits also take 2-5 business days to arrive from the time they are sent.
To get this process started:
- First, sign in to your account.
- For organisers on a desktop or laptop computer, you will click on the "Withdraw" button at the top of your Dashboard.
- For organisers on a mobile device you will select the "Menu" button in the top-left corner of the screen (button with 3 lines), then select the "Withdraw Money" option.
- For beneficiaries, you will be directed to the withdrawal process as soon as you log in.
- Follow the prompts from there to enter the necessary information.
- If you have trouble with any step, please contact our team.
Note: If your account is connected to Stripe or is a certified charity campaign connected to PayPal Giving Fund, withdrawals are set up differently. You can read more about Stripe here and certified charity withdrawals here.