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Our Customer Happiness team is ready to answer your questions, 24/7

 
 

How do I withdraw my money? (US & Canada)

Please follow the steps below, according to your location and the type of device you are using.

Note that bank deposits take 2-5 business days to arrive. Cheques take 7-10 business days to arrive (only available in the US).

 

US, using a desktop or laptop computer:

1. Sign in at www.gofundme.com/sign-in
2. Click the 'Withdraw' button at the top of your GoFundMe Dashboard
3. If the donations are for yourself, choose 'Myself' (option not visible to beneficiaries)
4. Go through the steps to verify your personal information
5. Choose between a bank transfer or a paper cheque

 

US, using a mobile device:

1. Sign in to your GoFundMe account
2. Click on the 'Menu' button in the top-left corner of the screen (button with 3 green lines)
3. Click on the 'Withdraw Money' option
4. If the donations are for yourself, choose 'Myself' (option not visible to beneficiaries)
5. Choose between a bank deposit or a paper cheque

 

Canada, using a desktop or laptop computer:

1. Sign in at www.gofundme.com/sign-in
2. Click the 'Withdraw' button at the top of your GoFundMe Dashboard
3. Click 'Continue' in the window that appears
4. Log in to your WePay account at this step. If you cannot remember your password, you can reset it here: https://www.wepay.com/register/recover
5. Enter your bank account information

 

Canada, using a mobile device:

1. Sign in to your GoFundMe account
2. Click on the 'Menu' button in the top-left corner of the screen (button with 3 lines)
3. Click on the 'Withdraw Money’' option
4. Select ‘Switch to Desktop Mode’
5. Click 'Continue' in the window that appears
6. Log in to your WePay account at this step. If you cannot remember your password, you can reset it here: https://www.wepay.com/register/recover
7. Enter your bank account information

 


If you want to send the donations to someone other than yourself, view one of the following articles: 

 

Setting up a Beneficiary - Common Questions

How do I send the funds to someone else? (UK Only)

How do I send the funds to someone else? (Canada Only)

How do I send the funds directly to an organisation? (US & Canada)


Still can't find your answer? Click here to ask our Customer Happiness team directly and we will get back to you in under 5 minutes, guaranteed!


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