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How do withdrawals work? (UK, Australia & Europe)

Before I Withdraw

 

Where does the money go? What is Stripe?

When you create your GoFundMe account, a separate but linked Stripe account is created under the same email. This account holds your donations until you are ready to withdraw them.


Before you can withdraw your donations, you will need to activate your Stripe account via the activation email sent to you from Stripe. This email will prompt you to set up your personal and banking information.

 

Important: Be sure activate your Stripe account as soon as possible! 

  • If you do not activate within 7 days of your first donation, your campaign will stop accepting new donations.
  • If you do not activate within 21 days of your first donation, all donations to your campaign will be refunded.


Not getting your Stripe activation email? Sign in to your GoFundMe account, then click here
Forgot your Stripe password? Click here

 


Setting Up Withdrawals

 

When can I start withdrawals? How much can I withdraw?

You can set up withdrawals and add your bank account as soon as you get your first donation

 

Setting up withdrawals does not affect your campaign at all. Your campaign’s 'Total Amount Raised' meter will stay the same and you can continue accepting donations for as long as you would like!

 

Your first withdrawal will always be for your full available balance. After that, Stripe will automatically send you your account's daily balance. Partial withdrawals cannot be made. 

 

What if the donations are not for me? 

By default, all GoFundMe accounts are set up to individually withdraw the donations yourself. If you would like to send the donations to another person, read the article below for more information:

 

 How do I send the funds to someone else? (UK, Australia & Europe)

 

How long does it take to get a withdrawal?

 

Australia: First withdrawal takes 7 days to arrive. After that, all donations will reach with your bank account within 2 days.

 

UK and Europe: All withdrawals will take 7 days to reach your bank account.


After I Withdraw

 

Do I have to withdraw again?

After your bank account is added, automatic withdrawals will stay turned on in your account. Withdrawals cannot be stopped once they have left your account, and they cannot be disabled completely. Stripe is not able to change your withdrawal frequency.

 

How do I change my bank account?

You can update your bank information by logging in to Stripe directly. Read more

 


Still can't find your answer? Click here to ask our Customer Happiness team directly and we will get back to you in under 5 minutes, guaranteed!


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