To raise money for someone else, you will first need to make sure that your beneficiary is eligible to withdraw funds in the country and the currency that you signed up with.
Beneficiary requirements to withdraw funds
To withdraw, they will need to be at least 18 years of age, located in the supported country that you're creating your fundraiser in, and able to provide the following:
- A bank account in that country
- A bank statement or crossed cheque to verify their bank account
- A physical address in that country
- A phone number in that country
- A Tax ID in that same country (or driving licence or passport number in Australia)
- Official proof of ID for that country
This means, for example, if you created your fundraiser in the US and are raising funds in US dollars, you cannot add a Canadian beneficiary. They will not be able to withdraw funds if you do this.
How to invite someone to withdraw funds
Important to Remember: If you add a beneficiary but have already set up and verified withdrawals on a previous fundraiser, funds may continue to be sent out to your bank account until your beneficiary has set up their own withdrawals and is fully verified. If you think this might occur on your account, get in touch with us here.
Once your beneficiary has fully verified their withdrawals, funds will be sent out to their bank account automatically. If funds are sent out to your account before your beneficiary is verified, you will need to send those funds to them outside of GoFundMe.
Once you have considered the above, you can follow these steps to add a beneficiary:
- Sign in to your GoFundMe account
- Select the "Withdraw" button
- Select the "Set up withdrawals" button
- Select "Someone else"
- Enter your beneficiary's name and email
- Click or tap the "Invite beneficiary" button
If you have already withdrawn some of the funds, this option will not appear. Please contact our team to find out how to proceed if you need to change where the funds are going to after withdrawals have started.
Once they've accepted the invitation, they'll have sole access to withdraw donations. A separate beneficiary account will be created for them which is connected to the fundraiser that you have created for them. They can sign in to this separate account and withdraw funds via bank transfer.
Your GoFundMe page will also reflect that you are raising funds on behalf of your beneficiary once the invitation has been accepted.
Please note that our payment processors are unable to send funds directly to a third party agency, such as a funeral home or bail bonds service, so please do not attempt to add them as your beneficiary. In these cases, it's best to withdraw the funds personally and transfer them to the third party outside of GoFundMe.
Customers who set up a Stripe account in selected European countries cannot set up a beneficiary invitation when creating a fundraiser. Instead, you can add your beneficiary’s bank details to your own account. This will only work for Stripe accounts. If you have a Stripe account in Canada, then you can follow steps 1-4 above to add a beneficiary to your campaign.
Troubleshooting and FAQs
For a full summary and a helpful video about how to withdraw, please click here.
If you see a screen similar to the one shown below, it means you are the GoFundMe Organiser and the beneficiary invitation has been sent. You can check the status of the beneficiary's withdrawals and see when they have withdrawn.
If you're trying to send a beneficiary invitation and keep getting error messages, here are a few reasons why:
- The email address you are trying to send the invitation to is already associated with another GoFundMe account set up with a different payment partner. In this case, you can try sending the invitation to a different email.
- Your device, browser or internet connection isn’t able to process the invitation. We always suggest sending beneficiary invitations from a desktop computer over a good internet connection. If you're still having trouble, try a few different browsers, such as Chrome, Safari or Firefox
- If you are a team member and not a GoFundMe organiser, you will not be able to send a beneficiary invitation. Only the GoFundMe organiser has access to this option
I was able to send the invitation but my beneficiary can’t accept via the beneficiary email. What can I do?
- If the beneficiary already has a GoFundMe account, they can sign in and accept the invitation through their GoFundMe account. If they don’t have an account, they can sign up with the beneficiary email address, and then they can log in to accept the invitation through their account.
I want to add a different beneficiary, why can’t I just change it back?
- When you add a beneficiary, you are giving them control of funds for your GoFundMe account. In order to revert control of funds back to your account or to a new beneficiary account, we require permission from the current beneficiary.
I’m trying to help my beneficiary set up withdrawals, why can’t I see the screen to enter their information?
- When you add a beneficiary, control of funds is transferred to their account. In order to protect their privacy, you will no longer be able to see the details of their withdrawal process. In order for them to set up withdrawals, they must sign in to their GoFundMe account which was created when they accepted the invitation.
I’ve already withdrawn some funds but I want the rest of the money to go to a different place, how do I do this?
- Once personal and banking details have been entered on a GoFundMe account, you will no longer be able to add a beneficiary. If you want to change where the funds will go to, please get in touch with us here.