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Our Customer Happiness team is ready to answer your questions, 24/7


Is it safe to donate on GoFundMe?

Yes, GoFundMe uses the same secure & encrypted payments technology as your bank to ensure your donation is processed safely.


Additionally, the GoFundMe Guarantee helps protect donors from fraud. You can learn more here:

If you have questions about a campaign, you should first try to contact the Campaign Organiser directly by visiting their campaign and clicking on the envelope icon to send them a direct message. If you still have concerns that a page is misleading or fraudulent, let our team know by reporting it here.


For more security information, please visit these sites:



Still can't find your answer? Click here to ask our Customer Happiness team directly and we will get back to you in under 5 minutes, guaranteed!

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