This article is a guide for GoFundMe beneficiaries that have been added to an account by a campaign organiser.
Someone started a campaign for me. How do I gain access?
Your campaign organiser will need to send you an email invitation to claim your beneficiary account. After you accept and claim the beneficiary invitation sent to you by your campaign organiser, there are a few things you need to be aware of.
- As the beneficiary, you’ll have sole access to the funds raised on your campaign.
- You'll need to withdraw the funds within 30 days that the first donation was made – otherwise the campaign will stop accepting any new donations.
- You'll also be able to use your own email address and password to access the beneficiary account and make changes to your withdrawal settings (such as updating your bank account).
What is a beneficiary account and how does it work?
When a campaign organiser adds a beneficiary, an email invitation is sent asking them to claim the beneficiary account. Once the beneficiary has accepted that invitation, a separate but linked GoFundMe account is created for them. The beneficiary can then access the funds and request a withdrawal while enabling the campaign organiser to keep on managing all aspects of the campaign.
How do I receive a beneficiary invitation and set up withdrawals?
Your campaign organiser will be able to send you an invitation to accept the funds by adding you as the beneficiary to the campaign. Once they’ve added you as the beneficiary, an invitation will be emailed to you asking you to accept the funds and then eventually request a withdrawal.
I’m the beneficiary and I'd like to make changes to the campaign. How do I do this?
At the moment, your beneficiary account only allows you to access the funds and make a withdrawal.
You'll also have the option to thank your donors and post updates. If you want to make changes to the GoFundMe campaign, such as editing the campaign description or adding photos, you'll need to get in touch with the campaign organiser so that they can make these changes on your behalf.
Alternatively, you can ask your campaign organiser to transfer the GoFundMe campaign to you so that you can have direct access to all the editing features. To transfer the GoFundMe campaign to you, just contact our team and we'll help with the transfer process.
I deleted my beneficiary invitation! How do I receive a new one?
Don't worry! If you deleted the beneficiary invite, your campaign organiser can send you a new one.
Can there be more than one beneficiary for a campaign?
Currently, beneficiary accounts are only able to accommodate one person as the beneficiary. If you have more than one beneficiary for your campaign, the best thing to do is ask one of your beneficiaries withdraw the funds and then agree to distribute the funds to the other beneficiary outside of GoFundMe.
As the beneficiary, how do I refund one of my donors?
To refund one of your donors, just contact our team directly and we will help you with the process.