Your charity and GoFundMe–Making the most of our community

*Fundraising for charities is only available in the US, UK, Ireland, Australia, and Canada. At this time, Charity Pages are only available in the US.

To help charities benefit from our large community of donors and organic search, they now have public Charity Pages on GoFundMe. These Pages are discoverable from the GoFundMe search page and search engines, and they provide one easy place for supporters to donate directly to your charity, start a fundraiser on its behalf in one click, or share its fundraisers with their communities.

What’s the difference between a Charity Page and a GoFundMe Profile? 

Charity Pages are automatically created for active charities in our supported countries. Charity Pages also include the organisation logo, mission statement, recent donations, and helpful information for donors considering providing their support and funds. With a Charity Page, you can utilise organic search and unique donor insights to unlock a community of supporters to take your next fundraising initiative to the next level. 

GoFundMe Profiles are manually created by supporters to highlight a curated list of causes, showcase impact, and amplify social channels. Click here to find out more about how you can inspire giving with your GoFundMe Profile.

Claiming your charity

You’ll need to claim and confirm your connection to your charity in order to gain access to donor data and edit your Charity Page. To start the process, be sure the individual claiming the charity has one of the following or similar roles within the organisation:

• Fundraising Manager
• Donor Relations Manager
• Executive Director
• Board Member
• Treasurer/Assistant Treasurer
• Senior Leadership

Next, you’ll want to gather the following documents to be ready to confirm your connection to the charity:

• Passport or a government-issued photo ID
• Charity’s registration showing your name/role (like an IRS Form 990)
• Recent pay stub
• Bank statement listing you as an authorised signatory

Then you’ll create a charity account with GoFundMe, and we suggest using your work email connected to the charity when following these steps:

1. Sign up for a charity account

2. Search for your charity and select it
3. Then select "Next"
4. Select the verification link in the email sent to you
5. We’ll send another email with a link to start the confirmation process
6. Complete the steps using your official information and documents
7. We’ll follow up in an email to confirm your connection within 2 business days

Managing your page

Your Charity Page will be located under the “Charity Activity” tab in your account. These pages are automatically generated using data from Guidestar and PayPal Giving Fund. If you encounter a ‘404 Not Found’ message, don’t worry–our team is actively adding thousands of Charity Pages from supported countries to our database daily. As long as your charity remains compliant and up to date with charity regulations, your Charity Page will be added automatically–no application is required.

After claiming your Charity Page, you’ll be able to edit the following information:

• Name: Select from alias names sourced from Candid (Guidestar) and PPGF data. This ensures platform integrity and prevents fraudulent actions.
• Logo: Upload or replace your logo on your public charity page.
• Mission Statement: Add or update up to 800 characters.
• Location: Update address details or hide the location entirely.
• Website(s): Add, edit or remove links, including Website, Twitter (X), Facebook, Instagram, TikTok, Candid, and Charity Navigator.
• Causes: Choose to show or hide causes by selecting from GoFundMe-defined categories.
• Display settings: Remove your page from search results or GoFundMe entirely.

You’ll also receive email notifications when fundraisers are started on behalf of your organisation.

To edit your page's information, just follow these steps:

1. Log into your verified charity account
2. Select the “Manage page” button
3. Select “Edit” or “Change” next to the section you’d like to edit
4. Be sure to save

The following details won’t be editable:

• Established date 
• Tax ID
• NTEE code 

Discoverability and SEO

You’ll be able to choose whether your Charity Page is public or private. When public, supporters will be able to search for your charity on GoFundMe and your Page will surface in search engines. To edit your discoverability, just follow these steps:

1. Select “Settings” at the bottom of your page
2. You’ll have two options which can toggle on and off:
   1. "Published on GoFundMe" controls whether your page is public on GoFundMe
   2. "Published to search results" controls the ability for your page to display on search engines (Changes to this setting are not immediate, so please allow time for it to apply)

Toggling off both options will make your page private and hidden.

Access data

After claiming and confirming your organisation, you’ll gain access to insights on your donors and fundraisers. Along with receiving an email every time a fundraiser is created on behalf of your organisation, you’ll also be able to access the following:

• Supporter contact information like name and email address for anyone who has fundraised for your charity or donated to it–directly or via another supporter’s fundraiser (as long as they’ve opted into communication)
• Date, time, and amount of donation
• Where the donation came from – a fundraiser created for your charity or from your Charity Page
• A list of all fundraisers created for your charity

To access this data, log into your charity account, and select “Access donor data” or “Access fundraiser data”. A CSV report will then be sent to your email.

Receive funds

GoFundMe partners with PayPal Giving Fund (PPGF) to securely send funds raised from certified charity fundraisers. Enrolled charities will receive funds in their PayPal account at the end of each month. Money donated by the 15th of the month is sent that same month. Any donations received after the 15th will be paid out the following month. After the funds are in the charity’s PayPal account, they’ll be able to use the funds in PayPal, transfer the money to a bank account, or have a cheque posted to them.

To receive a payout the same month of enrolment, you'll need to complete enrolment by the 10th of the month. Otherwise, the funds will be paid out the following month.

If the charity doesn't enrol in PayPal Giving Fund, the funds will be sent to the charity via cheque, after a verification process. This can take 3-5 months after your first donation date on GoFundMe, and a cheque will be sent to the address you have on file with public records.

Make the most of your Charity Page by sharing the link in newsletters, direct emails and other communications with your network of supporters. Your Charity Page provides easy-to-use links for supporters to start a fundraiser for your organisation or to share your Charity Page across multiple platforms. If you have any questions about managing your Charity Page, please contact our team.