How to know whether the withdrawal has been sent yet
If you're expecting money in your bank account and it hasn't arrived within 5 working days, please check your email inbox first for a message about a failed withdrawal. This usually means that the bank account details need to be updated.
If the withdrawal date shown in your GoFundMe account continues to be delayed, you may need to provide additional documentation, and the rest of this article will not apply to your situation. You can learn more about further documentation needed for withdrawals here.
If you haven’t received any error messages and your withdrawal shows in your withdrawal history but you still have not received your funds, please read on for the next steps to troubleshoot this issue.
How long has it been since you started your withdrawals?
Transfers take 2-5 working days (Monday-Friday) to arrive in your bank account from the date sent. If it has been more than 5 working days since the money was sent out from GoFundMe, check with your bank to see if they can locate the transfer.
Important: The withdrawal may show on your bank statement as coming from our payment processor, Adyen or Stripe, rather than GoFundMe.
Are the funds still being processed?
Depending on the card issuer, donations made to a GoFundMe fundraiser can take 1-14 working days to be verified before being sent to the bank account on file. You can check whether this is the case for you under "Donations still processing" in the Withdrawal Overview section of your GoFundMe account.