Before you can set up bank transfers you'll need to verify your email address. You should receive the verification email within 10 minutes of creating your account; click the green "Verify email" button in the email (shown below).
If you aren't receiving the email, check your spam or junk folders for the email titled 'Verify your GoFundMe email'. You can use these steps to resend the email:
- Sign into your GoFundMe account
- Select the fundraiser you're transferring from
- Select the "Transfers" tab
- Select "Resend email" and check your email inbox again
If those steps still don't help, please click "Contact us" and our team can assist you.