Always be on the lookout for potential fraud. We want to help you recognise and report common online scams so you can protect yourself.
A sweetheart or romance scam involves building trust by pretending to be romantically interested in someone and then using that trust to commit fraud. Some fraudulent activity can include stealing a victim's money, bank and credit card details, or even their identity.
Often used with romance scams, catfishing is when an individual uses a fake identity in order to trick a victim.
When talking online to someone you don’t personally know, try your best to verify their identity and never send money to someone without 100% confidence in their identity or story.
If you suspect someone of this type of behaviour on GoFundMe, please contact us immediately. If something isn’t right, GoFundMe protects donors under the GoFundMe Guarantee.
Offers for GoFundMe positions:
If you see a GoFundMe opening advertised on social media, you can always verify the job opportunity by visiting Careers at GoFundMe. While employees are encouraged to post about job openings on social media, be wary of posts that require you to send the individual a direct message. These are often not affiliated with legitimate job offers from GoFundMe.
If you have any concerns about the legitimacy of the social media post and the opening is not publicised on our website, please report it to our team. Please also email a link to the advertisement and a screenshot of the post to email@example.com.
Offers related to your GoFundMe fundraiser:
If someone you don’t know is offering something that sounds too good to be true, proceed with caution. Some examples include offers to:
- Run your fundraiser (especially for payment)
- Withdraw a fundraiser's donations on your behalf
- Guarantee reaching your fundraising target in exchange for a service fee
- Offer a large donation to your fundraiser if you pay a transfer fee
If you receive suspicious messages or offers, please feel free to email firstname.lastname@example.org for further review or verification.
If you’d like to learn how to keep your account secure or if you believe your account has been compromised, please visit our Help Centre article "Tips to Keep Your Account Secure" for tips and instructions on how to reset your account information and secure your account.