Donation doesn’t show on GoFundMe

Why can’t I see my donation on the GoFundMe?

If you made a donation and it’s not appearing on the GoFundMe, this is likely due to processing times.

Our payment processors and our Trusty & Safety team review donations before finalising them. This means that once you complete a donation it can take up to 5 business days to process and become available on the GoFundMe.

Please refrain from making several donation attempts. If you don’t see your donation after 5 business days, please contact our support team. 

Why can’t I see my donation in my GoFundMe account?

If you made a donation and it isn't appearing in your GoFundMe account, this is probably because you weren't signed in when making the donation. Please contact our team if you'd like past donations made with the same email address to be added to your account. For future donations, make sure that you’re signed in and your donation will then appear automatically in your account.

Note: Donations can't be moved between GoFundMe accounts, so even if you create a new account under the same email, we won't be able to transfer donations made under an old, deactivated account.