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Donations not appearing

Where is my donation?

If you made a donation and it is not appearing on the fundraiser, it is probably due to processing times.

Our payment processor reviews donations before finalising them. This means that once you complete a donation, there is a processing period of 1-2 working days.

Please refrain from making several donation attempts. If you cannot see you donation after 2 working days, please contact our support team. 

If you made a donation and the donation isn't appearing within your GoFundMe account, this is probably because you weren't signed in when you made the donation. For future donations, make sure you are signed in and your donation will automatically appear within your account.
To access donations you've made in the past, please contact our support team.

 

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