Transferring money to your personal bank account
Please note that you will need to verify your account before starting this process. Our payment processor may require this documentation to verify your account details.
Please ensure you have all of the following documents:
- Official government-issued identification. This can be a driving licence from your country or a passport from any country. It must not be expired.
-
Official bank statements including the following information:
- Your bank logo or bank letterhead (must be issued by the bank).
- Your name as the account holder.
- The bank account number you will use to transfer the funds.
- Your sort code if in the UK or Ireland.
You should have received an email to verify your account when you started the campaign. Simply follow these instructions to set up the donations to be sent to your personal bank account:
1. Click "Bank transfers" on your dashboard
2. Verify your phone number
3. Select "Myself" under "Who will receive the funds?"
4. Select "Personal" under "What type of bank account do you want to link?"
5. Add your Identity Details
You will be required to enter the following information:
- Full first and last name (ensure that this name matches that shown on your identification)
- Home address
- Phone number
- Date of birth
- SSN or ITIN (US) or National Insurance Number (UK)
- ID or Passport Number. (Must not be expired.)
6. Add your Bank Details
You will be required to enter the following information:
- Account number or IBAN (European accounts)
- Routing number (US) or branch/sort code (European accounts)
- Bank address
Important bank transfer expectations
After you add your bank details and set up transfers, new donations that come into your account will go through a verification process, which can take 1-7 working days (weekends and Bank Holidays do not count as working days).
Once they become available, all verified donations held within the account will be automatically sent at the frequency that you choose (daily, weekly, monthly) and will be delivered to your bank account in 2-5 business days.
NB: Please keep an eye on your email inbox (and spam folder) for an email from our team with the subject line, "Important Message from GoFundMe". If you receive it, please respond as soon as possible. Our team will need to work with you to complete further verification before funds can be sent.
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Still need help? We’ll connect you with one of our Customer Care specialists to provide you with personalised support.
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