Transferring money to your personal bank account

To transfer funds, please ensure you are over 18 years old and have all of the following documents:

• Official government-issued identification. This can be a driving licence from your country or a passport from any country. It must not be expired.
• Official bank statements including the following information:
  • Your bank logo or bank letterhead (must be issued by the bank).
  • Your name as the account holder.
  • The bank account number you will use to transfer the funds.
  • Your sort code if in the UK or Ireland.

You should have verified your email when you started the fundraiser, but if you haven't verified it yet, you'll be prompted to do so before setting up transfers. Simply follow these instructions to have the donations sent to your personal bank account:

1. Log into your GoFundMe account and select "Your fundraisers" from the top right menu
2. Choose the fundraiser you want to set up transfers for
   • US fundraisers - Choose "Fundraiser" > "Transfers"
   • All other countries - Choose "Transfers"
3. Select “Your bank account” under “Whose account will the funds be transferred to?”
4. Select “Get started” and then "Continue to Adyen" or "Continue to Stripe"
5. Follow prompts to enter your personal and bank details in our payment processor's secure portal

For personal details, you'll be required to enter the following information:

• Full first and last name (Ensure this name matches your identification document and the name on your bank account.)
• Home address (No P.O. Box)
• Phone number
• Birthdate (must be over 18)
• SSN or ITIN (US) or National Insurance Number (UK)
• ID or Passport Number (Must not be expired)

For bank details, you can log in directly to your bank portal or you'll be required to enter the following information and upload a bank statement to enter manually:

• Account number or IBAN (European accounts)
• Routing number (US) or branch/sort code (European accounts)
• Provide a bank document

Important bank transfer expectations

After you add your banking information and set up transfers, new donations that come into your account will go through a verification process, which can take up to 5 business days (weekends and holidays do not count as business days).

Once they become available, all verified donations held within the account will be sent automatically at the frequency you choose (daily, weekly, monthly) and will be delivered to your bank account in 2-5 business days.

Note: Please keep an eye on your email inbox (and spam folder) for an email from our team titled, 'Important Message from GoFundMe'. If you receive that, please respond there as soon as possible. Our team will need to work with you to complete further verification before funds can be sent.