Changing the bank account used for transfers
You can change the bank account on file for an active fundraiser at any time. You can edit the bank details by quickly verifying through your bank provider or manually entering bank details.
We work with multiple payment processors, such as Stripe and Adyen, to send funds. You'll know which processor you're connected to because their name will appear when you set up transfers.
If your payment processor is Adyen
When your funds are sent through Adyen, if you edit the bank details, this will affect all fundraisers in your GoFundMe account. If you want the funds from different fundraisers to go to different accounts, you'll need to add a beneficiary.
To edit bank details through your bank provider:
- Select the fundraiser which you want to update the bank details for, then click "Transfers"
- Select "Edit" next to your bank account on file, continue to our payment processor's secure portal
- Under "Bank Details", select the bank currently on file and choose "Delete" from the drop-down menu
- Click under "Bank Details" again to add new information, then select "Verify quickly with a provider" and then "Next"
- Either choose your bank from the list or search for your bank in the search bar
- Continue to follow prompts to sign in to your online banking portal and select the account you'd like to add
- When you've selected the account you want, you can return to GoFundMe
To edit bank details by manually entering your information:
- Select the fundraiser which you want to update the bank details for, then click "Transfers"
- Select "Edit" next to your bank account on file, continue to our payment processor's secure portal
- Under "Bank Details", select the bank currently on file, then choose "View details"
- Select "Edit" in the bottom right-hand corner and then choose "Manual Entry"
- Make edits to the account and routing number/sort code on file and hit "Save"
- When you've added the bank account you want, you can return to GoFundMe
If your payment processor is Stripe
To edit bank details through your bank provider:
- Select the fundraiser which you want to update the bank details for, then click "Transfers"
- Select "Edit" next to the bank account on file
- Select the portal of the bank you'd like to log in to
- Continue to follow prompts for logging in to your bank's online portal
- Once the new account is linked, you'll be automatically redirected back to your GoFundMe account
To edit bank details by manually entering your information:
- Select the fundraiser which you want to update the bank details for, then click "Transfers"
- Select "Edit" next to the bank account on file
- Select "Add your bank details manually instead"
- Double-check your bank details and then enter your account and routing number/sort code or IBAN
- Confirm that your information is correct on the next page and click "Submit"
- If the information is correct, you'll then be returned to your GoFundMe account
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