Inactive charity
Incoming donations on your fundraiser may be paused if the charity you’ve selected is inactive with our payment processor, PayPal Giving Fund.
If you're a charity, this may have happened for a variety of reasons, including:
- A change in the organisation's status with a government regulator
- PayPal Giving Fund issued cheques that remained uncashed/expired for a long period of time
- The charity has reached out to PayPal Giving Fund to close the payment account
Please get in touch with our team using the "Contact us" button below so we can find options for you to continue fundraising.
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Still need help? We’ll connect you with one of our Customer Care specialists to provide you with personalised support.
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