Interacting with donors
As an organiser, you can thank donors and make donations anonymous from within your own account. To comply with data protection regu...
Refunding your donors
If you’ve raised funds that are no longer needed and you haven’t transferred them to your bank account yet, you can refund your dono...
Receiving donations outside GoFundMe
If someone gives you a donation outside of GoFundMe or you'd like to reflect your own contribution, you can add it as an offline don...
A chargeback happens when a donor contacts their card provider and disputes the payment associated with their donation. Their bank ...
- Interacting with donors
We're here for you
Still need help? Just click the button below. We’ll provide you with personalised support and connect you with one of our Customer Care Agents if needed.