Account settings
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Reactivating your fundraiser
If your fundraiser is showing as "Deleted" in your GoFundMe account, we can help you access it in any of the following ways: Start...
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Changing your phone number
If the phone number connected to your GoFundMe account changes or you no longer have access to it, please complete this form so that...
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Ending your fundraiser
You’ll have a couple of options when you’ve finished raising funds: you can either delete the fundraiser or turn off incoming donati...
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Adding a profile photo
Your profile photo will be be displayed publicly on your fundraiser page. Adding a profile photo helps create trust between yourself...
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Deleting your GoFundMe account
If you'd like to close your GoFundMe account, you can follow these steps to delete it: Select the drop-down menu at the top of your...
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Trouble signing in
First, try resetting your password. If that doesn’t work, please try the following: Turn off your VPN, if you’re using one Try s...
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Changing your email
Your GoFundMe account must be connected to an email address you actively use and can reply to emails from. An email can only be conn...
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Turning comments off
Donors are able to leave comments, also known as words of support, with their donations, which will publicly appear on your fundrais...
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Your name on GoFundMe
You will enter your name in two places on GoFundMe: When you set up your GoFundMe account: this name will be displayed publicly an...
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Editing the content of your fundraiser
Only the organiser can edit the fundraiser. If you're the beneficiary or a team member and would like to make changes, please contac...
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Resetting your password
If you keep having trouble signing in after resetting your password, please see this Help Centre article about account security. How...
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Reactivating your fundraiser
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