Reactivating your fundraiser
If your fundraiser is showing as "Deleted" in your GoFundMe account, we can help you access it in any of the following ways: Start...
Changing your phone number
If the phone number connected to your GoFundMe account changes or you no longer have access to it, please complete this form so that...
Ending your fundraiser
You’ll have a couple of options when you’ve finished raising funds: you can either delete the fundraiser or turn off incoming donati...
Adding a profile photo
Your profile photo will be be displayed publicly on your fundraiser page. Adding a profile photo helps create trust between yourself...
Deleting your GoFundMe account
If you'd like to close your GoFundMe account, you can follow these steps to delete it: Select the drop-down menu at the top of your...
Trouble signing in
First, try resetting your password. If that doesn’t work, please try the following: Turn off your VPN, if you’re using one Try s...
Changing your email
Your GoFundMe account must be connected to an email address you actively use and can reply to emails from. An email can only be conn...
Turning comments off
Donors are able to leave comments, also known as words of support, with their donations, which will publicly appear on your fundrais...
Your name on GoFundMe
You will enter your name in two places on GoFundMe: When you set up your GoFundMe account: this name will be displayed publicly an...
Editing the content of your fundraiser
Only the organiser can edit the fundraiser. If you're the beneficiary or a team member and would like to make changes, please contac...
Resetting your password
If you keep having trouble signing in after resetting your password, please see this Help Centre article about account security. How...
- Reactivating your fundraiser
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