Keep your funds safe
About self-harm and suicide
Thoughts of self-harm or suicide should be taken seriously. Asking for help is brave. If you or someone you know is in immediate ph...
A Parent’s Guide to GoFundMe
GoFundMe for Beginners With GoFundMe, it’s easy to raise funds quickly for the causes you are most passionate about. Donors from all...
Common online fraud schemes
Always be on the lookout for potential fraud. We want to help you recognise and report common online scams so you can protect yourse...
Tips to seep your account secure
Here are our team’s top recommendations for keeping your account and personal information safe: Beware of phishing scams Ensure ...
The GoFundMe Guarantee
GoFundMe is dedicated to protecting donations from misuse, which is we created the GoFundMe Guarantee.* Along with state-of-the-art...
Dealing with a receipt for a donation you did not make
If you've received a receipt but did not donate to a fundraiser, the first thing you should do is check your credit and debit card s...
Unrecognised donations on your card
If you see a charge on your statement, but did not recently donate on the platform, we are here to help. Our Payment Review team is ...
Recognising suspicious emails or phishing attempts
What is phishing? Phishing is an attempt to get personal information (such as a username, password or financial details) by pretend...
Recognising and Managing Potentially Unauthorised Donations
When a GoFundMe fundraiser gets support and has been shared to potential donors across the globe, amazing things happen. The spread ...
- About self-harm and suicide
We’re here for you
Still need help? Just click the button below and we’ll provide you with personalized support and connect you with one of our Happiness Agents if needed.