Unsubscribing from fundraiser update emails
If you would no longer like to receive update emails from fundraisers you've donated to, follow the steps below: Sign in to your ...
Donation not appearing
Where is my donation? If you made a donation and it is not appearing on the fundraiser, it is probably due to processing times. Our ...
Requesting a receipt
If you want another copy of your donation confirmation receipt, please follow these steps to request one through our contact form: ...
Changing your name on a donation
You can edit the name visible on the fundraiser for your donation by following the steps below. If you would prefer that your name i...
Adding and editing a donation comment
When you make a donation, you can add a comment after finalising the payment details. You can also follow these steps to add a new c...
- Unsubscribing from fundraiser update emails
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