Once the first donation has been made to your fundraiser, your withdrawal information must be fully verified within 90 days or your donations will be automatically refunded. This is because our payment partners are only online payment processors and are not allowed to hold on to your funds for long periods of time.
Even after starting withdrawals, you can continue to raise funds and the "total amount raised" displayed on your fundraiser will not decrease.
Note: Fundraisers started in Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Portugal, Sweden and Switzerland will process donations and withdrawals through our payment partner Stripe. These customers must activate their Stripe account within 21 days of their first donation or any donations received will be refunded.
How long will it take to be fully verified?
The process of setting up and verifying withdrawals can take 3-7 working days or longer to complete. This process must be completed within 90 days of your first donation. Then, once your first withdrawal is sent, it will take on average 2-5 working days for the funds to safely be deposited into the bank account on file. You can read more about the withdrawal timeline here.
How do I know when I’m fully verified?
First, make sure you’ve completed the steps for withdrawing outlined in this article.
Your GoFundMe account is the best place to find any information about your withdrawals. Under the "Withdraw" section (this will be "Bank transfer" on the GoFundMe app), you can see scheduled and sent withdrawals. If you see that the scheduled date is continuously pushed back, then your account has not been fully verified.
You may also receive an email from our team or see a banner in your GoFundMe account notifying you about this.
*Note: If you set up your fundraiser in Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Portugal, Sweden or Switzerland, your withdrawals have different deadlines. Please click here to learn about withdrawal deadlines for your account.