GFM-logo

The GoFundMe Giving Guarantee

GoFundMe protects your donation. We guarantee you a full refund in the unlikely event that something isn’t right.

Misuse of funds is extremely rare thanks to our advanced fraud prevention technologies and global team of dedicated Trust & Safety specialists. In the unlikely event that something isn't right, we will investigate the fundraiser and refund donations.

Learn more about the GoFundMe Giving Guarantee here, and if you would like to report a fundraiser or request a refund, simply click “Get help” below to get started.

Was this article helpful?
11 out of 49 found this helpful

Not seeing what you need?

Get help

We're here for you

Still need help? Just click the button below. We’ll provide you with personalised support and connect you with one of our Customer Care Agents if needed.

Get help