If your campaign raises at least 5000 (in your country’s currency) and you haven’t already uploaded your passport or personal document for verification, our payment processors may need to verify your identity to deliver funds raised past the 5000 amount.
All you need to do is sign in to your GoFundMe account, click ‘Withdraw’ and upload your documentation there. It will take approximately 1 business day for them to verify your information. Once you are verified, withdrawals will continue. If they are not able to verify your information, you’ll be notified via email and you can re-upload your information from there. If you have any questions during that process, feel free to Contact Us below.
Should you not have a passport, please contact our team so we can assist with providing an alternative form of ID. If you do not verify your account with a valid ID, you will not be able to receive funds past the 5000 amount (in your country’s currency). After six weeks, all funds raised past 5000 will be refunded to your donors, and you may keep what was raised prior to that.