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Guidelines for building a trustworthy GoFundMe

GoFundMe is fortunate to see incredible stories of communities that rally together and help those in need; the support we see is touching and powerful. We sometimes see complaints regarding fundraisers where community members believe an organizer is being dishonest. These complaints are often a misunderstanding and can be prevented by adding details to your fundraiser.

To ensure you build trust with your community, we encourage you to be clear about the following:

  • How the funds will be used and who will be handling them
  • Who is responsible for the expenses listed on the fundraiser
  • If you are not responsible for the expenses, clarify how you will deliver the donations to the beneficiary
  • If there are multiple expenses, clarify the primary reason for the GoFundMe and how any additional funds will be used

We also recommend keeping documentation, receipts, or invoices that substantiate your needs for donations. While this is not necessary, it is helpful, especially in the event our team needs to contact you.

The clearer your story, the more trust your community will have in you. We find that building trust is one of the most important parts of being a successful organizer, and it is our goal to help get you there. For more information regarding your safety, please visit this link.

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