Sign Up Sign In Help Questions Press Success Stories How it Works

Help Center

Our Customer Happiness team is ready to answer your questions, 24/7


How do I cancel my GoFundMe account?

First, some important information:

  • Removing your GoFundMe account does not automatically refund your donations. Click here to find out how to do that. 
  • Removing your account doesn't affect your withdrawals at all. Any pending withdrawals will continue to process if you take down your account.
  • Before closing your account, we strongly recommend posting a final update to your campaign. A final update will reduce confusion among your supporters about where the campaign went or why it is no longer accepting donations. 

Next, to remove your account from GoFundMe, follow these steps below.


From a desktop or laptop computer, please:

  1. Sign In to GoFundMe at and click your name at the top-right of the screen
  2. Click 'Account Settings' from the drop-down menu
  3. Click the 'Account Status' link on the left menu, then click on the 'Delete Account' link
  4. Verify your selection by clicking the 'Click here to permanently delete your account' link

From a mobile phone, please:

  1. Sign in to your GoFundMe account and tap the ‘Menu’ button in the upper left corner (the white square with the three green lines)
  2. Tap ‘Account Settings’
  3. Tap ‘Account Status,’ then tap ‘Delete Account’

From the GoFundMe app, please:

  1. Tap the ‘Menu’ button in the upper left corner (the three lines)
  2. Tap the gear icon in the bottom right corner, then tap ‘Account Settings’
  3. Scroll down and select ‘Account Status,’ then tap ‘Delete Account’

Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!

Contact Us
5-Minute Email Support
No deadlines or goal requirements
Mobile-Friendly Campaigns
Keep every donation you receive
GoFundMe Mobile App
No penalties for missing goal
Supported Currencies
Privacy Policy     |    © 2010 - 2016 GoFundMe
Powered by Zendesk