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Our Customer Happiness team is ready to answer your questions, 24/7


How do I know it's safe to donate to someone?

We work hard everyday to make sure GoFundMe is the safest place to give, backed by the industry's only guarantee. Our top priority is a safe, seamless donation process. To achieve that, we employ state-of-the-art fraud-prevention technologies and a team of dedicated specialists who work around the clock to protect you.


If you want to know more about a specific campaign, you can contact the Campaign Organizer directly by clicking the envelope icon next to their name on the campaign. If you have any further concerns, you can contact our team here.


Additionally, the GoFundMe Guarantee helps protect donors from fraud. You can learn more here:


Learn more about your Safety & Security when using GoFundMe.

Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!

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