In the US, you can withdraw your funds to a prepaid debit card as long as it has a routing and account number. If you don’t know this information or aren't sure if your card has it, you can always contact the company your card was issued by. They should be able to provide you with this information.
However, there are some risks involved with using a prepaid debit card. If you enter the routing and account number incorrectly and your withdrawal goes out, there’s a high risk we won't be able to recover those funds. If you do use a prepaid card, we strongly recommend you double and triple check the information you enter in order to avoid any issues.
Additionally, please be aware that if you use a prepaid card, you may be required to provide your photo ID, along with a bank statement that shows the bank's logo, your full name, and the account number used for direct deposit transfers or EFT (also known as ACH transfers in the US). This is required by certain payment partners to ensure that we have the correct information on file and to protect you against missing withdrawals.
Note: If you use an online service such as Cash App, Chime, or Venmo, you will need to provide documentation from the issuing bank.
If you are unable to obtain a bank statement for your prepaid card, our payment processor can also accept a direct deposit form signed or stamped by a bank representative for the card, or an official printed or stamped bank letter showing all of the required information listed above.