Trouble making a donation

We truly appreciate your generosity in donating to a GoFundMe fundraiser, and we’re sorry if you’re having trouble with that process. We’ve outlined some of the most common reasons for a failed donation:

  • The donation name doesn't match the name on your card (If you need to change the way your name appears afterward, you can always edit your name)
  • Typos in your card number, CVV code or postcode
  • Insufficient funds or card declines by credit card issuers (can also happen if your donation attempt seems outside your normal spending habits)
  • Browser issues or issues with your internet connection (sending encrypted card information requires a strong internet connection)
  • The bank is denying your donation. Call your bank to confirm that you are making a donation to GoFundMe. Then, wait 24 hours to resubmit your donation
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