GFM-logo

Turning comments off

Donors are able to leave comments, also known as words of support, with their donations, which will publicly appear on your fundraiser page. While you aren’t able to reply to these comments, you can send a message directly to donors by using the thank you note function.

If you would prefer not to allow donors to leave comments, you can disable them using the steps below.

  1. Select “Edit” within your fundraiser dashboard (or if you're on a mobile device, simply choose "Edit" from the bottom menu bar)
  2. Select "Settings"  
  3. Uncheck the box or toggle off the option to "Allow donors to leave words of support on my fundraiser" 
  4. Select "Publish changes"

Note: If someone is leaving harassing comments on your fundraiser, we recommend turning off the commenting feature on your fundraiser, then click “Get Help” on this page to notify our team.

Not seeing what you need?

Get help

We're here for you

Still need help? Just click the button below and we'll provide you with personalized support and connect you with one of our Customer Care specialists if needed.

Get help