Supporters love reading updates on your cause, and donors appreciate seeing their donations in action. Updates are a great way to keep your donors, supporters, and visitors aware of your progress, while motivating them to help.
Use updates to rally support. Ask your supporters to share, and create community around your GoFundMe. An excellent side effect of these updates is continued momentum. If your supporters see your GoFundMe is making progress, they'll want to share again to help you reach your goal!
All Updates Should Include:
- A thank you for the support so far
- An update on how things are going, or a celebration of something positive that’s happened.
- A call to action! (Like, share my campaign, donate to my campaign, send it to 5 friends.)
Pro Tip: Include photos and videos to engage your community, and encourage them to continue visiting your GoFundMe. See: How do I add pictures or videos to my campaign?
Here are some ideas for what to post an update about:
- Let your supporters know how grateful you are for their help so far.
- Give an update on how you (or your beneficiary) is doing - and share a photo!
- Simply ask supporters to continue sharing the campaign to get the word out - this is the most important thing.
And, if applicable: - Share some of the kind comments that donors have posted with their donations.
- Let supporters know how much monetary progress you’ve made, and that even a $5 donation or share will get you closer to fulfilling your goal!
Pro tip: Post an Update every 3-4 days, or when something important happens around your cause. And, always post an Update at the end of your campaign thanking your supporters!Not sure what to say? See: 9 Message Templates to Share Right Now
Here is an Update in action:
Pro tip: When you post an Update, if you leave the green boxes checked, your Facebook, Twitter, and GoFundMe contacts (donors and subscribers) will be notified. Un-click the boxes if you don’t want that to happen. We recommend leaving these boxes filled in, so you can share your content far and wide, and drive more traffic to your GoFundMe.
How do I post, edit, or delete an update?
To post an Update from a computer or mobile phone, please:
- Sign in to your account at www.gofundme.com/sign-in
- Select the 'Update' button (with the plus icon)
- Add your Update message in the 'post an update' box and select 'Add photo or video' to add your images or videos
- Select the 'Email,' 'Facebook,' and 'Twitter' options to spread your Update beyond GoFundMe
- Select 'Post Update'
To post an Update from the GoFundMe app, please:
- Sign into your GoFundMe account in the GoFundMe mobile app
- Select 'Me' at the bottom of the app and then select 'My Campaigns'
- Select 'Manage' and select 'Update' at the top right of the app
- Once you start writing your Update, if you’d like to include a photo, select the camera icon at the bottom left above your keyboard
- You can choose who you would like to share your Update with by selecting the line above that says ‘To Campaign Supporters…’ Selecting that will let you choose where you’d like to post this Update
- Select 'Post' in the top right corner
To edit or delete an Update from a computer, please:
- Sign in to your account at www.gofundme.com/sign-in
- Select 'Dashboard' in the top right corner of the screen
- Scroll down and select 'Updates' in the Donations, Comments, and Updates section
- Select the three vertical dots next to the update and choose 'Edit update' or 'Delete update'
- Select 'Save' to save your changes
To edit or delete an Update from a mobile phone, please:
- Sign in to your account at www.gofundme.com/sign-in
- Select 'Updates'
- Select the three vertical dots next to the update and choose 'Edit update' or 'Delete update'
- Select 'Save' to save your changes
To delete an Update from the GoFundMe app, please:
- Select the 'Me' button at the bottom right of the screen
- Select 'My campaigns', then 'Manage'
- Select 'Updates'
- You’ll see all of your Updates starting with the most recent. Tap the trash can icon or 'Delete' to delete one of them
- Confirm you would like to delete this Update by tapping 'Yes'
- The Update will now be deleted from your campaign, but this will not remove it from any other websites it may have been shared to
Remember to post Updates often, to sustain the momentum you create with your campaign. If you need anything, GoFundMe is here for you, 24/7.