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I'm having trouble uploading a picture.

There are a few reasons why you might be having this issue. 

  1. Make sure your image isn't too small. We recommend pictures that are 600 pixels wide by 400 pixels tall.
  2. Make sure your image is horizontally-oriented. Portrait-shaped pictures don't appear well as your main image.
  3. Try using another web browser or device, if the photo upload tool keeps 'thinking'.


Still having trouble? Contact our team below for more help!

Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!

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