Sign Up Sign In Help Questions Press Success Stories How it Works

Help Center

Our Customer Happiness team is ready to answer your questions, 24/7


How do I reset my password?

If you’ve forgotten your GoFundMe account password, you can request a new one by following these steps:


  1. Click or tap the ‘Forgot your password?’ link at
  2. After entering your email address, a password reset email will be sent to that address
  3. Please click or tap the ‘Reset my password’ link, and you will be taken to a confirmation page
  4. Return to your inbox to find a message titled ‘Successful Password Reset.’ In that email will be a temporary password you can use to sign into your GoFundMe account. Once signed in, you will be able to create a new, permanent password.


Please note that if you signed up for GoFundMe with Facebook, you will need to use the email and password you use to sign in to Facebook. To create a separate password for GoFundMe, simply click or tap the “Forgot your password?” link at and follow the steps above to create a new password.


How do I reset my WePay or Stripe password?


The password for your GoFundMe account might differ from the password for your payment account, where your money is stored.


If you’re in the US or Canada and need to reset your password for WePay, please go to

For all other countries using Stripe, you can request a new password here:   

Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!

Contact Us
5-Minute Email Support
No deadlines or goal requirements
Mobile-Friendly Campaigns
Keep every donation you receive
GoFundMe Mobile App
No penalties for missing goal
Supported Currencies
Privacy Policy     |    © 2010 - 2016 GoFundMe
Powered by Zendesk