Sign Up Sign In Help Questions Press Success Stories How it Works

Help Center

Our Customer Happiness team is ready to answer your questions, 24/7

 
 

I changed my picture/title/story, then shared on Facebook. Changes don't appear.

Did you change something on your campaign and it's not showing up right when sharing on Facebook?

 

It can sometimes take a little while for Facebook to show those changes on their own. You can refresh this yourself by copying your GoFundMe campaign URL, and using Facebook's Debugger tool here:

 

https://developers.facebook.com/tools/debug/og/object/

 

Enter your URL at the top of the page, and click "Fetch new scrape information". You may need to click it twice! Scroll down and you'll see the information Facebook is pulling from your GoFundMe campaign. You should now see the updated information appear there.

 

Please note that this will affect everything you post from now on, it will not change things that have already been posted so you'll want to delete any old posts if you're not comfortable with how the link looks!

 

If this didn't work for you, please contact us below and let our team know you've already tried using Facebook Debugger.


Still can't find your answer? Click here to ask our Customer Happiness team directly and we'll get back to you in under 5 minutes, guaranteed!


Contact Us
WORLD'S #1 FUNDRAISING SITE
5-Minute Email Support
No deadlines or goal requirements
Mobile-Friendly Campaigns
Keep every donation you receive
GoFundMe Mobile App
No penalties for missing goal
Supported Currencies
Privacy Policy     |    © 2010 - 2016 GoFundMe
Powered by Zendesk