Please note: A previous version of this article announced Indiegogo's partnership with YouCaring. YouCaring has since been acquired by GoFundMe.
We're excited to announce that GoFundMe has entered into a long-term partnership with Indiegogo. Through this partnership, Indiegogo's personal cause crowdfunding service, Generosity.com, will transition over to GoFundMe and Indiegogo will become GoFundMe's partner for entrepreneurial fundraising. Please read below for more info about this and how it affects your Generosity fundraiser.
What does this mean for my live fundraiser?
If your fundraiser was live on Generosity, it was closed automatically on May 10, 2018.
Will I still be able to get the funds I raised?
If you entered your bank account information before May 10th, you should have received a notification from Generosity that your funds were sent to you. If you did not enter your bank information before your page closed, your donors were refunded.
What if I want to keep raising funds after May 10th?
To continue raising funds after Generosity closes, you can start a new fundraiser on GoFundMe here.
Can I transfer my fundraiser story, donor list, amount raised, etc. to GoFundMe?
You won't be able to transfer your current fundraiser data to a new fundraiser on GoFundMe. If you launched your fundraiser and raised funds, you'll be able to access it on Indiegogo.com after May 10th but will not be able to reopen it. It will remain available to you and your donors for reference only.
Can I run my fundraiser on Indiegogo instead?
If you'd like to raise funds for a project or product idea, you can create a new fundraiser on Indiegogo. But after Generosity closes on May 10th, it's best to use GoFundMe to launch fundraisers for personal causes.
What if I have more questions around my Generosity account?
If you have further questions about withdrawals from your Generosity account or refunds to your donors, please contact Indiegogo's support team by clicking here..