GoFundMe offers two types of campaigns for organizations, one is a standard GoFundMe campaign and the other is a certified charity campaign. To learn more about the differences between the two campaign types and how to set each type up, please read more here.
How charity campaigns withdrawals work
GoFundMe has partnered with PayPal Giving Fund to deliver donations for charity campaigns. Funds raised on these campaigns are sent directly to the organization’s PayPal Giving Fund account and cannot be withdrawn by the individual who organized the campaign. This campaign type enables individuals to raise funds to benefit a qualifying Canadian, Australian, US or UK charity of their choice.
As the campaign organizer, you do not need to do anything on your end in order for the funds to withdraw the funds. The money will automatically be sent to the PayPal Giving Fund account of the charity that you connected.
How to withdraw from a charity campaign
United States
If you clicked “Charity or non-profit” on the first campaign creation page and filled out the organization’s name and EIN, then you set up a charity campaign.
For the charity to receive these funds via PayPal, a financial administrator belonging to the charity should enroll with PayPal Giving Fund using these steps:
- Log in to the organization's PayPal Business account. If the organization doesn’t already have a business account established, they can set that up here
- Confirm the charity status by visiting PayPal here. After submission, PayPal will review the documents and reply by email within three business days.
- Once the charity status is confirmed, finish the enrollment process using the link that was sent via email
Once this process is complete, PayPal Giving Fund will process the charity's enrollment within 24 hours.
United Kingdom
If you clicked “Charity or non-profit” on the first campaign creation page and filled out the organization’ name and charity number, then you set up a charity campaign.
For the charity to receive these funds via PayPal, a financial administrator belonging to the charity should enroll with PayPal Giving Fund using these steps:
- Create a PayPal account or make sure that your existing PayPal account is upgraded to a business account by visiting PayPal.
- Confirm your charity's status. After you submit, PayPal will review your documents and reply by email within seven business days. You can move to step 3 after you receive PayPal's confirmation email.
- Enroll in PayPal Giving Fund using the link in your confirmation email or by visiting PayPal Giving Fund and clicking “Enroll my charity”.
Canada
If you clicked “Charity” on the first campaign creation page and filled out the organization’s name and CRA number, then you've set yourself up with a charity campaign.
For the charity to receive these funds via PayPal, a financial administrator belonging to the charity should enroll with PayPal Giving Fund Canada using these steps:
- Log in to the organization's PayPal business account. If the organization doesn’t already have a business account established, they can set that up here.
- Visit this link and follow the prompts to confirm the charity status.
- Once the charity status is confirmed, finish the enrollment process by following the instructions in this short form.
Once this process is complete, PayPal Giving Fund Canada will process the charity's enrollment within 24 hours.
Australia
If you clicked “Charity” on the first campaign creation page and filled out the organization’s name and ABN number, then you've set yourself up with a charity campaign.
For the charity to receive these funds via PayPal, a financial administrator belonging to the charity should enroll with PayPal Giving Fund Australia using these steps:
- Log in to the organization's PayPal business account. If the organization doesn’t already have a business account established, they can set that up here.
- Once the required checks have been done and your charity status is confirmed, your charity will be auto-enrolled in the PPGF Australia program.
Withdrawal Timelines
After deducting applicable GoFundMe transaction fees, PayPal Giving Fund sends the funds to the charity's PayPal account on a monthly basis. Payouts are sent around the end of each month for all the donations that were made to the campaign before the 16th of that month.
After the funds are in the charity's PayPal account, the charity can withdraw the money from PayPal, which typically takes 2-5 business days.
If the charity has not yet enrolled by the time the funds are ready to be sent, PayPal Giving Fund will make reasonable attempts to contact the charity and invite them to enroll. If a charity does not enroll with PayPal Giving Fund, PayPal Giving Fund will attempt to deliver the grant funds by other appropriate means, including via cheque.
Fees
| Country | Platform Fee | Transaction Fees | Total Fees |
| UK charity | 0% |
1.9% + £0.20 per donation No fees for Gift Aid |
1.9% + £0.20 per donation No fees for Gift Aid |
| US charity | 0% |
2.9% + $0.30 per donation |
2.9% + $0.30 per donation |
| CA charity | 0% |
2.9% + $0.30 per donation |
2.9% + $0.30 per donation |
| AU charity | 0% |
2.2% + $0.30 per donation
|
2.2% + $0.30 per donation |
*PayPal Giving Fund does not charge donors or charities for its services so there are
no additional fees for donations made to charity campaigns.
PayPal Giving Fund Contact Information
United States
You can contact PayPal Giving Fund directly by clicking here. Please be sure to note the email address that's connected to your PayPal account, if you have one set up already.
United Kingdom
You can find information on PayPal Giving Fund by clicking here, including the steps above, an FAQ section, and a helpful video.
If you have difficulty with anything, or simply wish to speak to someone at PayPal Giving Fund about the process, you can contact them by clicking here or at this number, Monday to Friday 9 AM - 5:30 PM GMT: 800-587-0461, stating "charity help" when prompted.
Canada
You can contact PayPal Giving Fund directly here. Please be sure to note the email address that's connected to your PayPal account, if you have one set up already. You can also find more information and additional FAQs on the PayPal Giving Fund Canada website.
Australia
You can contact PayPal Giving Fund directly here. Please be sure to note the email address that's connected to your PayPal account, if you have one set up already. You can also find lots of information and additional FAQs on the PayPal Giving Fund Australia website.
If you have difficulty with anything, or simply wish to speak to someone about PayPal Giving Fund, you can contact them at 800-073-263.