GoFundMe's 5% platform fee has been eliminated in the US, Canada, Australia, UK, and most major European countries. Pricing by country and currency can be seen on our pricing page here.
Because we believe that the people who come to our site see and appreciate the value of our services, in countries that no longer have a 5% platform fee, GoFundMe provides donors with the option to leave us a voluntary tip. Donors’ voluntary tips are in addition to their donations and therefore have no effect on how much money beneficiaries receive. We use these tips to help us operate the company and provide an effective, safe and secure experience for all our users around the world.
Note that there still is a transaction fee (which includes debit and credit charges) per donation because every money transfer made online needs to be securely processed and verified, usually by a third-party payment processor. Transaction fees are taken from each donation in real-time, so campaign beneficiaries do not need to worry about getting billed or owing us money for the transaction fees. Campaign beneficiaries receive all funds raised minus the transaction fees.
How to switch from a 5% fee to a 0% fee
If you are located in a country that has updated to our tipping model, creating a new GoFundMe fundraiser or account will automatically update you to the 0% platform fee for organizers. Your country and payment processor will determine whether you will need to start fresh with an entirely new account or not.
US, Canada, United Kingdom, France, Germany, Ireland, Italy, Netherlands, and Spain (no existing Stripe account)
Create a new fundraiser with these steps:
1. Sign in to your GoFundMe account
2. Select the three lines at the top right of your screen
3. Select "Start a GoFundMe" from the drop-down menu
4. Follow the instructions to create a new fundraiser
Australia, United Kingdom, France, Germany, Ireland, Italy, Netherlands, and Spain (with an existing Stripe account)
Option 1: Delete your existing GoFundMe account.
- Sign in to your GoFundMe account
Select your menu bar (the three green lines)
Select "Account Settings" from the drop-down menu
Select "Delete Account", then confirm your selection by selecting “Delete my Account”
You may then create a brand new GoFundMe account under the same email address by going to www.gofundme.com/sign-up where you’ll no longer require a Stripe account to withdraw funds
You will not be able to access any of the GoFundMe fundraisers from your previous account once this is done, but you'll always be able to withdraw the funds raised by signing into your Stripe account here.
Option 2: Use a different email address than the one you originally signed up with.
You may then create a brand new GoFundMe account by going to www.gofundme.com/sign-up.
If you're not sure which payment partner you're set up with, or you need help setting up your account please contact our team using the button below.
Please note: If you created a new account and fundraiser in Canada after May 29, 2020, you may be set up with our payment partner, Stripe, but you will already be updated to the 0% platform fee for organizers.