GFM-logo

Updating your Charity Information

If your charity already appears in our charity list, but there’s a mistake in the information, this article explains how to get your charity listing corrected. Please note, you must be enrolled with the PayPal Giving Fund to make changes to the listing.

To edit your charity's information, such as their name or mailing address, follow these steps:

  1. Sign into PayPal by clicking here
  2. Click "Profile" on the top right-hand side of the screen
  3. Select "Profile and Settings"
  4. Select the information you would like to update

If you’re updating the charity’s mailing address, be sure to set the new address as “Primary” for the changes to be reflected. Your changes will be refreshed in GoFundMe within a few days.

If your charity is not enrolled in PayPal Giving Fund and doesn’t wish to go through the process, you can update your charity’s information by editing your GuideStar profile. Each charity has a GuideStar profile and to claim yours, you can visit this site

It may take up to 45 days for your changes in GuideStar to reflect in GoFundMe. If you’d like a check for donations made to your charity to be reissued to your corrected address, please contact us.

Was this article helpful?
1 out of 10 found this helpful

Not seeing what you need?

Get help

We're here for you

Still need help? Just click the button below and we'll provide you with personalized support and connect you with one of our Customer Care agents if needed

Get help