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What if donations don’t reach their intended recipient?

In the very rare case that a fundraiser’s donations have been misused, then a donor may be eligible for a refund through the GoFundMe Guarantee.

The Guarantee allows donors to confidently support fundraisers while knowing that if an organizer fails to deliver any of the funds to the intended beneficiary, GoFundMe will investigate the alleged misuse.

If you or someone you know has not received donations raised on your/their behalf, please visit the link below and follow the prompts to submit a beneficiary claim:

https://www.gofundme.com/c/safety/gofundme-guarantee

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