GFM-logo

Donation doesn’t show on fundraiser

Why can’t I see my donation on the fundraiser?

If you made a donation and it’s not appearing on the fundraiser, this is likely due to processing times.

Our payment processor reviews donations before finalizing them. This means that once you complete a donation there is a processing period of 1 - 4 business days.

Please refrain from making several donation attempts. If you don’t see your donation after 4 business days, please contact our support team. 

Why can’t I see my donation in my GoFundMe account?

If you made a donation and it isn't appearing within your GoFundMe account, this is likely because you weren't signed in when making the donation. Please contact our team if you would like for your past donations to be added to your account. For future donations, make sure you’re signed in, and your donation will automatically appear within your account.

Was this article helpful?
226 out of 575 found this helpful

Not seeing what you need?

Get help

We're here for you

Still need help? Just click the button below and we'll provide you with personalized support and connect you with one of our Customer Care specialists if needed.

Get help